• Privacy Policy

Privacy Policy

  1. Privacy Policy


    • Tamura Corporation (the “Company”) and its affiliated companies (the Company and its affiliated companies are hereinafter collectively referred to as the “Company Group”; a list of the companies included in the Company Group is available here) have established this Privacy Policy as follows, with regard to the handling of personal information provided by the Company Group’s customers, business partners and shareholders in order to ensure that the Company Group’s customers can have confidence in using the Company Group’s products and services, while at the same time providing consideration to the privacy of the Company Group’s business partners and shareholders.

    1. The Company Group will acquire the following personal information relating to its customers, business partners, shareholders, etc.:
    1. Information relating to customers and business partners:
      Information such as name, address, telephone number, email address, company name, department, position, transaction details, purchase history, etc.
    2. Information relating to shareholders:
      Information such as name, address, telephone number, email address, bank account, etc.
    3. Information to be acquired when using the Company Group’s website:
      In addition to the information specified in Item a. above, information relating to inquiries and communications from customers to the Company, online identifiers such as cookie IDs, and information relating to the devices the customers are using, such as device information, location data, browsing history and usage status of other services.
    4. Information relating to visitors to exhibitions and industry events, etc. which the Company Group participates in:
      In addition to the information specified in Item a. above, information relating to visitors’ interests and preferences, etc. in the Company Group’s products and the like.
    5. Information relating to the applicants of the Company Group
      Information relating to individuals as necessary to apply for employment with the Company Group, including name, address, gender, date of birth, telephone number, email address, resume, screening records such as interview results, and individual number (known as “My Number”)
    2. The Company Group shall acquire and use personal information within the scope of the following purposes:
    1. To carry out services pertaining to contracts between customers or business partners and the Company Group, including reviewing, executing and performing such contracts;
    2. To provide product information, etc., such as sending materials containing the Company Group’s products and services, etc.;
    3. To provide after-sales services for the Company Group’s products and services;
    4. To handle inquiries from customers;
    5. To host or participate in exhibitions or industry events, etc.; to handle customers’ inquiries at such exhibitions or industry events, etc.; to understand customers' interests; and to communicate with customers who participated in such exhibitions or industry events, etc.;
    6. To monitor access information of customers visiting the Company Group’s website and to provide information based on customers' interests and attributes;
    7. To conduct recruitment activities at the Company Group; to communicate administrative matters with former employees; and to provide information on job openings at the Company;
    8. To communicate with shareholders and to manage other administrative matters; and
    9. For other purposes incidental to the achievement of the above purposes;
    3. The Company Group may jointly use personal information provided by customers, business partners, shareholders, etc. (collectively, the “Customers”).
    1. Purpose of Joint Use
      The Company Group jointly handles Customers’ personal information for the purposes specified in Section 2 above.
    2. Information for Joint Use
      The Customers’ information specified in Section 1 above.
    3. Scope of Joint Users
      The Company Group and Novel Crystal Technology, Inc.
    4. Person Responsible for Managing Personal Information
      Tamura Corporation
    4. The Company Group shall not provide or disclose Customers’ personal information to third parties without the Customers’ consent, except in the following cases:
    1. Cases in which services are entrusted to entrustees to achieve the purposes of use specified in Section 2 above.
    2. Cases based on the laws and regulations;
    3. Cases in which there is a need to protect the life, wellbeing, or property of an individual, and it is difficult to obtain the consent of the Customers;
    4. Cases in which there is a special need to improve public wellbeing or promote the healthy development of children, and it is difficult to obtain the consent of the Customers;
    5. Cases in which there is a need to cooperate with a national government organ, local government, or person entrusted thereby with performing the functions prescribed by the laws and regulations, and obtaining consent from the Customers is likely to interfere with the performance of those functions; and
    6. Other cases permitted by the laws and regulations
    5. If any Customers wishes to make a request for disclosure or other handling regarding his/her personal information (meaning notification of the purposes of use, request for disclosure, correction, addition, deletion, cessation of use of such personal information or provision of such personal information to a third party), please contact us through this form. Further, if any Customers wishes to file a complaint regarding the handling of his/her personal information by the Company Group, such Customers is requested to contact us through this form.
    6. The Company Group shall take necessary and reasonable measures to protect the personal information it handles in order to ensure that there is no unauthorized access, loss, alteration, leakage, etc. The measures taken by the Company Group for managing the security of the personal information include the following:
    1. Establishment of a Basic Policy
      To ensure the proper handling of personal information, the Company Group has established its Personal Information Protection Regulations; and
    2. Physical Security Measures
      The Company Group has implemented measures to prevent unauthorized persons from accessing personal information by restricting access to servers that store personal information and using card keys to restrict entry and exit.
    7. The Company Group shall comply with relevant laws, regulations and other norms, and shall also strive to continuously improve and enhance its efforts to protect personal information in response to changes in the social environment.

    Privacy Policy
    Supplementary Provisions for Oversea Residents


    • In addition to privacy policy, these supplementary provisions (“Supplementary Provisions”) shall apply to the processing of personal data (hereinafter, “Personal Data”) that identifies or can identify customers, shareholders, applicants, and others (hereinafter, “You”) who provide their Personal Data to us, residing outside of Japan. If provisions differ between these Supplementary Provisions and the aforementioned privacy policy, these Supplementary Provisions shall prevail.

    1. Legal basis for Personal Data processing
    We collect and process your Personal Data for the following purposes when they are necessary for fulfilling the agreement of providing products and services to you.


    Purpose of processing Types of Personal Data
    To perform services related to contracts with you and business partners, including reviewing and entering the contracts with our group and executing the contracts entered
    To provide after-sales service regarding our products and services
    To respond to your inquiries
    		 Name, telephone number, address, email address, company name, department, position, information of transactions, etc.


    We also process your Personal Data for the following purposes if it is necessary for us to pursue legitimate interests in operating our business to provide better services and products to you, and if it does not extend beyond the scope of protecting your basic rights and freedom.


    Purpose of processing Types of Personal Data
    To provide information regarding our products and services, such as by sending information materials
    To host exhibitions or industry events, and to participates in such events, and to respond to your inquiries at exhibitions, industry events etc., and to understand your interests at such events, and to contact you who participate in such events
    To understand the access your information who visit our group’s websites, and to provide information according to your interests and attributes
    To conduct recruitment activities, and to contact retired employees, and to provide information on job openings
    To contact shareholders and for administrative purposes
    For other purposes incidental to the achievement of the above purpose

    		 Name, telephone number, address, email address, company name, department, position, transaction details, financial account, information regarding your contact, online identifier, device information, location information, browsing history, service usage, information regarding the interest of visitors to the events in our products, resume, interview results, individual number, etc.


    Provision of your Personal Data to us is not statutory obligation nor contractual requirement. However, we may not be able to provide our services to you if Personal Data is not provided to us,
    2. Collecting, sharing and disclosing Personal Data
    We collect your Personal Data directly. We also indirectly collect Personal Data from third parties including our group companies.
    We share and disclose the collected Personal Data to the following third parties to fulfill the purposes outlined in these Supplementary Provisions;

    Our group companies (a list of our group companies is accessible from here and Novel Crystal Technology, Inc.

    We also share and disclose your Personal Data to third party contractors only within the scope necessary for fulfilling the outsourced business. In such cases, we carefully select the contractors, conclude necessary data processing agreement with them, and periodically monitor how they handle Personal Data.

    In connection to the aforementioned sharing and disclosure, we may also transfer your Personal Data to third countries outside of your country of residence. When transferring Personal Data to third countries, we take appropriate protection measures by concluding a data processing agreement with recipients of Personal Data in such third countries.
    3. Personal Data retention period
    We retain Personal Data only for the period necessary for achieving the processing purposes or for the period legally mandated. Hence, we delete Personal Data that no longer need to be retained based on the processing purposes of Personal Data, or if the legally mandated retention period expires.

    4. Your Rights
    You have the right to access, request correction of, request deletion of, request the limitation of processing of, withdraw consent to processing of, and request the data portability of Personal Data retained by us. When we receive a request based on such right, we will conduct any necessary investigation without delay and provide you or a nominated third party with Personal Data or respond to such request without delay.

    You also have the right to lodge a complaint with the local data protection authority if they have any complaint regarding our processing of your Personal Data.

    5. The right to object to the processing of Personal Data
    If certain requirements are met, you have the right to object to the processing of their Personal Data.

    6. Contact information
    If you have any questions regarding there Supplemental Provisions, please us at the contact information below.

    Contact information: https://www.tamuracorp.com/inquiry/first/index.html

    Enacted on [2024 December 24]


    About Cookies


    Some Web pages on the Company's and the group companies' websites use a technology called "cookie" to make website use even more convenient for customers. By using cookies, we obtain the number of website users and information on website access statistically, provide information and handle inquiries about the Company's and the group companies' products, services, events, etc., and distribute suitable advertisements to customers.

    Content of cookies
    Cookie is a technology adopted by many websites; it enables the Web server to identify the user’s computer for efficient operation of the Internet.

    How to use cookies
    Our company and group companies may install multiple cookie files in the web browser used by clients to access and use the websites of our company and group companies.The cookies will be used by our company and group companies for the following purposes.
    ・We obtain the number of website users and information on website access statistically
    ・We provide information and handle inquiries about the Company's and the group companies' products, services, events, etc.
    ・We distribute suitable advertisements to customers

    Third-party cookies
    Our company and group companies may use third-party cookies for the above-described purposes.

    How to reject cookies
    Some web browsers provide a way to turn off the cookie functionality if the user chooses not to have information collected by the cookie. However, in this case, the user may be denied access to some of the services offered by this website.Please refer to the help page of your web browser to change cookie settings.

    Microsoft Edge
    Microsoft Edge, Browsing data, and Privacy

    Google Chrome
    https://support.google.com/chrome/answer/95647

    Mozilla Firefox
    https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

    Apple Safari
    https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

    *With regard to web browsers other than that indicated above, please refer to the help page of those web browsers.

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